Frequently Asked Questions

We offer specialized logistics for our rugged equipment worldwide. Domestic orders typically ship within 5-7 business days. International shipments take 14-21 days depending on customs clearance and destination. All shipments include tracking and transit insurance.

Yes. We provide full OEM and ODM services including private labeling, custom packaging, bespoke geometry modifications, and finish customization. Minimum order quantities vary by product. Contact our sales team for a tailored quote.

Our products meet international standards including ISO 9001, CE Marking, ROHS, and BSCI. Individual products carry additional certifications such as IPX waterproof ratings, wind tunnel testing, and load capacity verification. Specific certifications are listed on each product page.

Our commitment to quality is absolute. Standard warranty covers all structural defects, material failures, and hardware malfunctions under normal use. Specific warranty terms range from 2-25 years depending on the product category. We understand our products live in extreme conditions — our warranty reflects that.

Our solar mounting brackets feature universal V-Rail compatibility (M6/M8) and fit most caravan, motorhome, and marine roof profiles. For non-standard configurations, our engineering team provides custom adapter solutions. Each product page includes detailed dimensional drawings.

Absolutely. We encourage B2B buyers to evaluate sample units before committing to volume orders. Sample pricing and shipping costs will be quoted based on your location and product selection. Contact us at sales@goinggreencaravan.com to request samples.